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Performance MeasureMeasure #100717844Value #104322137

FIRE RESPONSE TIME

Percentage of fire calls with a needed ladder truck on scene within 5 minutes 20 seconds

A complete source packet for this Performance Portland measure: current value, official scale, history, narrative notes, context, and links.

1

Start with value

Use the latest official value and current trend as the first read.

2

Check why it matters

Tracking the percentage of fire calls where a needed ladder truck arrives on scene within 5 minutes 20 seconds is crucial for ensuring a quick and effective response to structure fires.

3

Use the source packet

Continue to the chart, official notes, topic links, source URLs, and full history table.

History

Official values

This chart uses the official actual values cached from ClearImpact. The latest point is highlighted; the table below preserves every raw row.

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Latest

44.0%

FY 2024 - 25

First shown

40.8%

FY 2014 - 15

Change shown

3.2%

Within visible history

0%25%50%75%100%FY 1540.8%FY 16FY 17FY 18FY 19FY 20FY 21FY 22FY 23FY 24FY 2544.0%X-axis: reporting period. Y-axis: official actual value on the ClearImpact scale.

Full source history

Every cached ClearImpact row for this measure.

PeriodActualTargetTrend
FY 2024 - 2544.0%—-1
FY 2023 - 2447.1%—1
FY 2022 - 2346.6%—1
FY 2021 - 2245.3%—1
FY 2020 - 2145.2%—1
FY 2019 - 2041.4%—-1
FY 2018 - 1943.1%—-1
FY 2017 - 1844.5%—1
FY 2016 - 1743.0%—1
FY 2015 - 1642.3%—1
FY 2014 - 1540.8%—0

Narrative Tabs

Official Performance Portland notes

Why Is This Important?

Tracking the percentage of fire calls where a needed ladder truck arrives on scene within 5 minutes 20 seconds is crucial for ensuring a quick and effective response to structure fires. Ladder trucks are essential for accessing higher floors, rescuing people, delivering water, and ventilating buildings to control the spread of smoke and fire. Rapid arrival of these trucks can make a significant difference in preventing loss of life and minimizing property damage. By monitoring this performance measure, the City can assess the efficiency of its fire response, including the availability of resources, response times, and overall fire suppression capabilities. This data helps inform decisions on staffing, resource allocation, and training, ensuring that the fire department can meet national safety standards and provide the best possible service to the community.

What Do The Numbers Show?

The response rate has been steady increasing over the past decade with some fluctuation year to year.

How Did We Arrive at These Numbers?

Every incident is logged in the Portland Fire and Rescue (PF&R) records management system, along with information on what was dispatched and found at the scene. This includes the type of responders, the call types, and the time it takes for each responder to arrive. PF&R will look at the important call categories that ladder trucks respond to, whether they responded within four minutes, and compile a percentage. Some factors that impact the measure are: Time to leave stations, traffic, distance to the incident, other incidents that PR&R might be responding to, and numbers of available trucks.

Where Can I Find More Information?

Information about call counts, available resources, and other statistics can be found on the PF&R Annual Performance Reports webpage.

PF&R Annual Performance Reports