Privacy Policy

The short version

We exist to make public data usable, not to collect data about you. We gather the minimum needed to run the site: an account if you choose to become a member, your message if you contact us, and basic anonymous usage statistics. We never sell your information, and we never share it except as needed to operate the services described below.

What we collect

• Member accounts. If you sign up, we store your name, email address, and profile photo (if provided) along with your membership activity. Sign-in is handled by WorkOS, our authentication provider.
• Contact form. Your name, email, and message, used only to read and respond to your note.
• Usage analytics. We use Google Analytics to understand which pages are useful. This involves cookies and anonymous usage data; we don't connect it to your identity.
• Civic concierge. Messages you type into the AI concierge are sent to Anthropic (the AI provider) to generate a response. Don't put sensitive personal information in chat messages.

District follows, email, and conversion measurement

We store the districts you choose to follow, your email preference, and your consent history with your account. A follow does not establish where you live. Weekly email is optional and only includes published, source-backed updates. You can unsubscribe through any district email or manage preferences in your account. We use our email delivery provider to send messages and stop delivery after bounces or complaints. We do not use email-open tracking pixels.

To understand where signup and support flows fail, we record an opaque flow identifier, the app and page category, invitation placement, device category, country, and completed steps. We do not send your email, account identity, verification code, or private district preferences to Google Analytics. Detailed first-party funnel records are kept for 90 days; aggregate reporting is kept for 24 months. Account preferences remain until you change them or delete your account. Stripe handles payment information; we retain payment and subscription records needed to reconcile support.

What we never do

• Sell or rent your personal information, to anyone, ever.
• Use your email for anything other than replying to you or membership communications you've opted into.
• Publish anything you submit privately without your permission.

Your choices

You can browse everything on this site without an account. To see, correct, or delete the information we hold about you, including deleting your member account entirely, send a note through the contact form and we'll take care of it.

Who we are

This site is operated by Portland Civic Lab LLC, a for-profit company in Portland, Oregon that builds free, public civic tools and does paid decision work for property owners, public institutions, and other clients. We're independent and not affiliated with the City of Portland. We'll update this policy as the project grows; material changes will be noted on this page with a new effective date.