Why Is This Important?
City of Portland residents and stakeholders access Portland.gov and Portlandmaps.com to conduct business with the City and find critical information or updates. Portland.gov serves as the City’s front door to services. Portlanders use the City’s website to pay bills, look up City events, and discover new ways for interacting with their government. Portlandmaps.com leverages Global Information System (GIS) technology to produce maps of the city for Portlanders to use for reports, open data, permits, land use, sewer assets, County Assessment information and more. Website availability and uptime is important because it impacts transparency and operational efficiency of services that the City provides to Portlanders. The City is also working on improving increased accessibility related to The Americans with Disabilities Act (ADA) of these websites, which will allow the City government to connect with a larger and more diverse group of community members.