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Portland Civic Lab / Deep divesWork & the maker economy

Community research kit: makers, workspaces, and livelihoods

Evidence, methods, and research tools for understanding Portland’s maker economy.

Status: ready for pilot; not fielded. No responses have been collected and no invitations sent.

Purpose: improve estimates of participation, paid activity, production, local economic connections, and the conditions under which makers can remain in Portland. This is research, not a sales or grant application.

011. Field protocol and common definitions

Use calendar year 2025 for activity and finances so every respondent answers about the same complete year. Ask separately about current conditions as of September 2026. If fieldwork begins later, record its actual dates and retain 2025 as the reference year for this version. Label businesses that opened later as outside the 2025 financial sample while retaining their current-conditions responses.

A maker creates, fabricates, materially transforms, or creatively repairs physical objects. Include art, craft, textiles, furniture, ceramics, jewelry, printing, instruments, and hardware prototypes. Participation may be paid or unpaid. Record food, beverages, general digital work, and large-scale production separately as adjacent activities.

All financial and demographic questions are optional. Every numeric question permits exact value / estimate / don't know / prefer not to answer. Zero is an explicit answer, never the interpretation of a blank. Respondents may answer on paper, by accessible digital form, or through a facilitated interview. Do not promise translations until available; record language/access needs and arrange a facilitator before enrolling people who need one.

Opening consent text

Portland Civic Lab is studying what people make in Portland, how making supports livelihoods, and what information is missing. Participation is voluntary. You may skip questions or stop. We will report combined findings and will not publish your individual financial answers or home address. Named stories and quotations require a separate, explicit agreement. Your answers will not determine eligibility for services or funding. Please tell us if you want a copy of the findings or wish to withdraw before the analysis closes.

Before launch, the project lead sets and displays a calendar closing date and a staffed project contact. No invitations should imply the pilot is already underway. Obtain an affirmative consent answer; otherwise end the questionnaire and retain no substantive responses.

022. Operator questionnaire

Respondent: a person familiar with the facility's records. One form per operating location; use a parent-organization identifier for multiple sites. Ask for completion from records where possible. Target pilot burden: about 15 minutes, excluding an optional financial follow-up.

IDQuestion and response format
O01Organization name; public site name; public business address; operating model: nonprofit / for-profit / cooperative / public institution / informal collective. Name and email of respondent are stored separately.
O02Months open during 2025; opened, closed, relocated, or materially changed access during the year? Record dates and locations.
O03Disciplines and services offered. Select all: wood, metal, clay, glass, textile/leather, jewelry, print, electronics/hardware, mixed physical art, repair, digital/media, other.
O04Usable production area, dedicated studio area, and number of rentable studios. Record square feet and source; do not count the same area twice.
O05Unique people who physically used production facilities at least once in 2025; separately, unique people who used them in December 2025. Are records deduplicated? How are use and identity recorded?
O06Active paid memberships at December 31, 2025; average monthly paid memberships during 2025 if available; subsidized/free memberships separately. Household or organizational memberships are separate from individual people.
O07Unique studio tenants, outside-service customers, class participants, volunteers, and event vendors during 2025. Indicate which categories overlap and whether a cross-category unique total is possible. Do not sum the categories.
O08Number of businesses known to have produced paid work here in 2025; how identified? Include owner-operated businesses. Unknown is valid.
O09Unique paid staff during the year; average monthly staff; total paid staff hours if recorded; contractor headcount and volunteer hours separately. No assumed conversion of headcount to full-time equivalents.
O10Actual class sessions held, course registrations, unique learners, paid instructors, and canceled sessions during 2025. Indicate which are recorded rather than recalled.
O11Completed operator-managed commissions, fabrication orders, and repair jobs during 2025. Separate prototypes from production runs. Give a brief example of a delivered item and its completion year.
O12Record-based measures of production/use: equipment hours, firing loads, booked workstations, or other units. Define the measure and identify downtime. No conversion of these units to jobs without supporting evidence.
O13Gross operator revenue during 2025: exact optional total or financial band. Break out memberships, studio rent, classes, fabrication/commissions, retail margin or commission, grants, and donations if possible. Specify gross customer sales versus operator commission to prevent double counting.
O14Operating expenses during 2025: total plus rent, utilities, payroll, materials, maintenance, insurance, and purchased services where available. Identify capital equipment separately. Revenue minus these categories is not automatically accounting profit.
O15Tenant/member sales: does the organization hold actual sales records, partial records, or no records? Supply totals only for transactions observed, state coverage, and do not guess all members' revenue.
O16Share of operator procurement purchased from businesses inside Portland: exact amount, estimated percentage, unknown. Distinguish vendor address from where the goods were manufactured.
O172025 access prices, discounts, deposits, required training, storage fees, and waitlists; current terms separately. Was anyone unable to use the facility because of cost, equipment access, hours, transport, or accessibility? Describe evidence.
O18Current lease expiration or security, planned move/closure, unavailable equipment, and unmet demand. Which information may be published, aggregated only, or kept confidential?
O19Examples of a business beginning, expanding, or leaving. What is documented? What alternative space would that business have used? These are hypotheses to follow up, not attributed job-creation totals.
O20Permission for factual follow-up and to invite members through the organization's own channels. Do not request a membership roster. Optional public case-study participation is a separate consent.

Operator revenue/expense bands (USD): 0; 1–9,999; 10,000–49,999; 50,000–99,999; 100,000–249,999; 250,000–499,999; 500,000–999,999; 1 million or more; unknown; prefer not to answer. Keep exact values when voluntarily supplied; never impute the midpoint of an open-ended band.

033. Maker questionnaire

Respondent: an adult who performed making activity in 2025, or an adult new entrant answering current-condition questions. Youth-program participation is collected as operator aggregates in this initial phase, so person-level results must be labeled adult-only. One person form per respondent, with a linked optional business section. Target pilot burden: about 10 minutes.

IDQuestion and response format
M01Did you perform any eligible physical making during 2025? Yes / no, started later / no. If no activity and no new-entry relevance, end after consent and eligibility.
M02What did you make or repair? Select disciplines, then describe one completed object or project in ordinary language. Distinguish finished work, prototype, work in progress, and instruction.
M03Where did you physically do the work? Portland city limits / elsewhere in Multnomah / Washington County / Clackamas County / elsewhere / unsure. Select all and estimate time shares if possible. Record residence separately; do not collect a home street address.
M04Workspace types used in 2025: home, own commercial studio, shared makerspace, rented equipment/service, employer facility, school/public facility, mobile/temporary, other. Optional organization names allow affiliation analysis without requiring a member roster.
M05In 2025, did you sell products, receive commissions, do paid fabrication/repair, teach for pay, earn employee wages for making, or receive grants for making? Select all. Include an explicit no-paid-activity option.
M06Months active, average making-related hours per active week, and share devoted to production versus administration/sales/teaching. Mark estimated values; ask about seasonality and unpaid time.
M07How important was this work to your personal earned income in 2025? None / less than 25% / 25–49% / 50–74% / 75–100% / unknown / prefer not to answer. Ask primary livelihood self-description separately.
M08Work arrangement: employee, sole owner, co-owner, independent contractor, unpaid participant, other. Select all. If multiple businesses, record separate business sections and the person's ownership share.
M09Optional business receipts, business expenses, and net profit/loss during 2025. Use exact values or the bands below. Identify whether figures concern the whole business, personal payments, or maker activity only. Do not substitute gross sales for owner earnings.
M10Other sources supporting this activity: non-maker job, household income, grant, benefits, savings/debt, none, prefer not to answer. This asks about financial structure, not eligibility or immigration status.
M11Customer revenue shares: Portland city / other Oregon / other US / outside US / unknown. Use billing or delivery location consistently and state which; shares plus unknown should total 100%.
M12Materials and service purchases from Portland businesses: dollar amount or share, estimated or from records. Ask separately about subcontractors and where production happened.
M13Paid employees, paid subcontractors, and unpaid collaborators involved in your work. Do not list personal names. If co-owners already responded, use a shared private business code to avoid counting the business twice.
M14Workspace and equipment spending during 2025; whether space was a binding constraint; current costs and lease security separately. Did you decline work, stop making, move, or close? When and why?
M15What did a shared space or service enable? Tool access, workspace, learning, referral, collaborator, sales opportunity, none, other. Describe an actual instance. What would you likely have done without it?
M16What makes participating valuable beyond income? Skills, cultural expression, belonging, enjoyment, repair/reuse, other. Optional short description; do not translate answers into a dollar value.
M17Optional broad demographic/access information: age band, race/ethnicity self-description, disability/access barriers, preferred language, and broad work area. Respondents may skip all of these. Explain their use for identifying participation gaps.
M18Optional follow-up, named story, and findings-copy choices, each separate. Record contact information apart from answers; participation does not authorize public quotation.

Maker receipts and expense bands (USD/year): 0; 1–999; 1,000–4,999; 5,000–9,999; 10,000–24,999; 25,000–49,999; 50,000–99,999; 100,000–249,999; 250,000 or more; unknown; prefer not to answer.

Net profit/loss bands: loss over 10,000; loss of 1–10,000; zero; profit of 1–4,999; 5,000–9,999; 10,000–24,999; 25,000–49,999; 50,000–99,999; 100,000 or more; unknown; prefer not to answer. Define profit before personal income taxes; allow “not applicable” for employee-only participants. Do not require respondents to calculate an accounting measure they do not maintain.

044. Interview guide: follow one real project

Schedule approximately 30–45 minutes. Choose a completed project in the reference year; if another year is necessary, record that year and keep it outside 2025 totals.

  1. Describe the finished object, repair, commission, or teaching service. Who wanted it, and how did the relationship begin?
  2. Reconstruct the stages: design, materials, tooling, prototype, fabrication, finishing, marketing, delivery. What happened in Portland and elsewhere?
  3. Identify everyone paid for the work by role, not by private contact details. Distinguish employee pay, subcontracting, unpaid collaboration, and the owner's time.
  4. Where were materials and services purchased? Which local vendor relationships can be documented? Avoid treating a local retailer's entire sale as locally manufactured value.
  5. What did the customer pay, what did delivery and production cost, and what remained for the producer? Permit ranges, partial disclosure, or no financial disclosure. Do not reproduce invoices containing private information.
  6. Which shared spaces, equipment, teachers, or referrals mattered? What feasible alternative existed? Did lack of access ever prevent or delay a comparable project?
  7. Was the project typical? Ask about failed projects, unsold inventory, downtime, and canceled orders to avoid selecting only successes.
  8. What would allow the maker to remain or grow in Portland? What change has already caused relocation or closure?
  9. Review factual notes and distinguish record-supported statements from recollection. Request separate permission for each named quotation or image.

055. Recruitment and pilot

Pilot: three operators and five makers

Recruit operator perspectives from a multidisciplinary space, a specialized workshop, and a small or informal facility. Recruit makers spanning home-based work, full-time business ownership, side income, unpaid participation, and closure/relocation. Some roles may overlap, but preserve distinct respondents.

The pilot checks comprehension, recall burden, financial sensitivity, geography, duplicate affiliations, and whether revenue questions accidentally mix personal and business accounts. Observe completion times, ask respondents to explain difficult questions in their own words, and revise before launch. Pilot answers are not combined with a revised survey unless wording and definitions remain comparable and renewed consent permits it.

Main recruitment frame

Create a private contact and eligibility frame using public directories, operator invitations, guilds, markets, suppliers, community cultural organizations, repair networks, and referrals. Record discovery channel so a prominent space cannot silently dominate the sample.

Review coverage across:

  • physical disciplines, commercial and unpaid activity;
  • home, independent, shared, and employer facilities;
  • North, Northeast, Southeast, Northwest/Southwest, and East Portland work locations;
  • new, established, relocated, and closed businesses;
  • language/access needs and communities underrepresented in public directories.

These are coverage targets, not statistical quotas or a claim of representativeness. Identify missing groups explicitly. Space and market directories are starting points, not the target population itself. Invite former participants through opt-in networks and publicly available closure information; do not seek private rosters.

066. Data handling and analysis protocol

  • Generate random private person_id, business_id, site_id, and response_id values. Store contacts/consent separately from answers. Named affiliations remain private unless explicitly approved for public use.
  • Keep identifiable material in access-controlled storage outside the public repository. Maintain a recruitment log with invitation, eligibility, participation, channel, and reminder status. Set the actual analysis close date before invitations.
  • Remove identifiers from analysis extracts. Suppress public subgroup cells below five respondents and complementary cells that would reveal them. Review rare combinations even above that threshold. Report ranges rather than identifying a small studio through finances.
  • Resolve potential duplicate responses privately and with consent; retain the latest confirmed response. Never deduplicate merely because two people share a household or studio. A person and their business are linked, not interchangeable.
  • Calculate participation from person records, business receipts from unique business records, and site finances from site/operator records. Do not add operator-managed commission receipts to member receipts when the latter are payments within the same commission chain.
  • Report denominator, response count, missing answers, eligibility, and recruitment source for each result. Describe open-survey distributions as respondent findings. No standard margin of error for a self-selected sample.
  • Weight to a population only after a qualified methods review establishes a defensible frame, inclusion/response model, and external benchmarks. Do not extrapolate a makerspace mean to unaffiliated makers.
  • Follow up after twelve months only with opt-in participants. Classify exits, closures, moves, and nonresponse separately. Do not interpret loss to follow-up as business failure.
  • Delete the contact linkage within twelve months of final publication unless participants separately opt into future research. Retain only deidentified aggregates and approved quotations publicly.

077. Invitation drafts — not sent

To an operator

Portland Civic Lab is researching what local makers produce, how this work supports livelihoods, and what existing statistics miss. We are preparing a small pilot of a workspace questionnaire. It asks about a common reference year, 2025, and distinguishes memberships, active users, businesses, and sales. Financial questions are optional; individual financial answers will not be published. Would a person familiar with your records be willing to help us test the questionnaire? We would also welcome advice on reaching makers outside the best-known shared spaces.

To a maker

Portland Civic Lab is studying physical making in Portland, including home-based work, independent studios, shared workshops, paid businesses, and making without sales. We are preparing a short questionnaire about activity in 2025 and current working conditions. You may skip any question, and we will not publish individual financial answers or home addresses. We are especially interested in perspectives that public business and membership lists miss. Would you be interested in helping test the questions or sharing the invitation with an opt-in community?