Bureau of Emergency Communications (9-1-1)BOEC

Led by Steve MawdsleyMixed funds

General Fund plus partner-jurisdiction revenue.

169.9

Authorized FTE

$16.2M

Salary cost

budgeted personnel $

$95k

Avg cost / FTE

Job classes

$39.4M

Operating budget

all funds

Departments

Where the money goes

Program budget, $39.4M total (FY2025-26 Adopted, all funds — capital, debt, and pass-throughs included, so this is larger than salary cost). Top programs shown cover 94.4% of the bureau.

9-1-1 Operations$32,092,423 · 81.5%

Technology Systems$3,443,961 · 8.7%

Administration and Support$1,672,317 · 4.2%

Salaries by job classification

15 classes · 169.9 FTE · $16.2M budgeted (FY2025-26 Adopted). Pay bands from the City compensation plan.

Classification	FTE	Budgeted	Pay band	Union
Emerg Commun Dispatcher, Sr	124	$11.1M	$79k–$103k	BOEC
Emergency Communications Ops Sup I	14	$1.7M	$100k–$130k	Non Represented
Emerg Commun Call Taker	10	$741k	$65k–$80k	BOEC
Analyst II - CPPW	3	$365k	$100k–$130k	Non Represented
Business Systems Analyst III	2	$285k	$115k–$162k	AFSCME 189
Emergency Communications Ops Sup II	2	$281k	$110k–$156k	Non Represented
Analyst III	2	$276k	$110k–$156k	Non Represented
Coordinator I (NE) - CPPW	3	$275k	$77k–$110k	Non Represented
Director I	1	$228k	$161k–$234k	Non Represented
Administrative Specialist II - CPPW	2.9	$202k	$77k–$110k	Non Represented
Emerg Commun Police Dispatcher	2	$182k	$76k–$99k	BOEC
Emergency Communications Ops Mgr	1	$175k	$133k–$187k	Non Represented
Emergency Communications Systems Admin	1	$150k	$121k–$173k	Non Represented
Analyst III - CPPW	1	$127k	$110k–$156k	Non Represented
Coordinator III - CPPW	1	$127k	$100k–$130k	Non Represented

Sources: staffing & salary cost from the FY2025-26 Adopted Budget — FTE Summary joined to the City compensation plan; program budget from the budget Bureau Programs. Bureau page: portland.gov.