Org chart
City Operations
Office of City Operations (DCA office)
Led by Tracy WarrenInternal service
Houses 311, Business Operations, Strategic/Special Projects, citywide Security, Asset Management, Grants, and enterprise Communications.
164
Authorized FTE
$17.5M
Salary cost
budgeted personnel $
$107k
Avg cost / FTE
42
Job classes
$49.7M
Operating budget
all funds
8
Departments
Where the money goes
Program budget, $49.7M total (FY2025-26 Adopted, all funds — capital, debt, and pass-throughs included, so this is larger than salary cost). Top programs shown cover 76% of the bureau.
Procurement Services$12,929,481 · 26%
Security$8,846,890 · 17.8%
Information and Referral-CAO$6,489,501 · 13.1%
Grants Management$3,669,587 · 7.4%
Independent Review$3,470,234 · 7%
Unified Communications$1,185,739 · 2.4%
CAOs Office$1,095,378 · 2.2%
NA$52,145 · 0.1%
Salaries by job classification
42 classes · 164 FTE · $17.5M budgeted (FY2025-26 Adopted). Pay bands from the City compensation plan.
| Classification | FTE | Budgeted | Pay band | Union |
|---|---|---|---|---|
311 Customer Service Rep I | 22 | $1.5M | $57k–$76k | AFSCME 189 |
Financial Analyst II - CPPW | 11 | $1.3M | $100k–$130k | Non Represented |
Procurement Specialist, Sr Office of the Chief Operating Officer City Operations Service Area | 11 | $1.2M | $91k–$118k | AFSCME 189 |
Coordinator II - CPPW | 9 | $932k | $85k–$122k | Non Represented |
Manager I | 6 | $905k | $121k–$173k | Non Represented |
Manager II | 5 | $877k | $146k–$200k | Non Represented |
Procurement Specialist | 9 | $790k | $77k–$97k | AFSCME 189 |
Analyst I - CPPW | 7 | $717k | $85k–$122k | Non Represented |
Auditor - Investigator I | 6 | $666k | $86k–$127k | AFSCME IPR |
Supervisor II | 5 | $641k | $110k–$156k | Non Represented |
Service Dispatcher | 9 | $562k | $57k–$76k | AFSCME 189 |
Accountant II | 6 | $541k | $79k–$99k | AFSCME 189 |
Financial Analyst III - CPPW | 4 | $532k | $110k–$156k | Non Represented |
Analyst III | 4 | $522k | $110k–$156k | Non Represented |
Analyst IV | 3 | $448k | $121k–$173k | Non Represented |
Analyst II - CPPW | 4 | $436k | $100k–$130k | Non Represented |
Manager III | 2 | $389k | $161k–$234k | Non Represented |
311 Customer Service Rep II | 5 | $376k | $62k–$83k | AFSCME 189 |
Supervisor I - E | 3 | $353k | $100k–$130k | Non Represented |
Coordinator IV | 2 | $285k | $110k–$156k | Non Represented |
Analyst III - CPPW | 2 | $270k | $110k–$156k | Non Represented |
Financial Analyst III | 2 | $265k | $110k–$156k | Non Represented |
Deputy City Administrator | 1 | $264k | $217k–$325k | Non Represented |
Administrative Specialist II - CPPW | 3 | $255k | $77k–$110k | Non Represented |
Central Public Information Officer | 2 | $252k | $100k–$130k | Non Represented |
Financial Analyst II | 2 | $224k | $100k–$130k | Non Represented |
IPR Coordinator | 2 | $212k | $86k–$127k | AFSCME IPR |
Administrative Specialist III | 2 | $209k | $85k–$122k | Non Represented |
Auditor - IPR Director | 1 | $174k | $146k–$200k | Non Represented |
Business Systems Analyst III | 1 | $156k | $115k–$162k | AFSCME 189 |
Procurement Specialist, Assistant | 2 | $150k | $70k–$81k | AFSCME 189 |
Auditor - Investigator II | 1 | $138k | $93k–$138k | AFSCME IPR |
Coordinator III - CPPW | 1 | $127k | $100k–$130k | Non Represented |
Risk Specialist II | 1 | $127k | $100k–$130k | Non Represented |
IPR Data Analyst | 1 | $112k | $89k–$117k | AFSCME IPR |
Supervisor I - NE | 1 | $112k | $100k–$130k | Non Represented |
Coordinator I (NE) - CPPW | 1 | $108k | $77k–$110k | Non Represented |
Financial Analyst I - CPPW | 1 | $101k | $85k–$122k | Non Represented |
Administrative Specialist III - CPPW | 1 | $97k | $85k–$122k | Non Represented |
Administrative Specialist I - CPPW | 1 | $85k | $62k–$87k | Non Represented |
Office Support Specialist III | 1 | $80k | $68k–$85k | AFSCME 189 |
IPR Administrative Specialist | 1 | $67k | $65k–$82k | AFSCME IPR |
Sources: staffing & salary cost from the FY2025-26 Adopted Budget — FTE Summary joined to the City compensation plan; program budget from the budget Bureau Programs. Bureau page: portland.gov.