Performance Portland MirrorCache: cachedFetched 5/8/2026, 4:07:20 AM

The operating layer above Portland’s official performance data.

A public mirror of Performance Portland scorecards, preserving official values and narrative notes while adding the missing operating layer for the City Administrator, DCAs, and council oversight.

How to use this

1

Find the official metric.

2

Read the source explanation.

3

Use the cockpit pages to ask better management and oversight questions.

Scorecards

5

Sections

8

Metric instances

112

Unique measures

109

Narrative notes

436

Decision layer

Start with the work product, then open the source packet.

These cockpit cards are the practical bridge between official Performance Portland metrics and the decisions staff actually need to prepare: executive briefings, service-area delivery reviews, hearing prep, and source-backed oversight questions.

Current cache

109 unique measures

436 official narrative notes preserved.

Executive Office

Monthly Executive Brief

A concise brief for the City Administrator and DCA team: what improved, what declined, what is stale, and where an owner or action is needed.

Produce a one-page brief with changed metrics, service-area owner, next management question, and links to official source packets.

Executive Office

Service-Area Delivery Dashboard

Track whether the service-area model is improving access, cycle time, reliability, and cross-bureau accountability.

Bring 311, hiring, procurement, technology uptime, asset condition, permitting, homelessness operations, and public satisfaction into one review.

Service Areas

Service Area Scorecard

Give every DCA a service-area operating view with official metrics, last update, trend status, and bureau/program linkage.

Start with CED, then clone the pattern for City Operations, Public Safety, and Public Works.

City Council

Budget Hearing Prep

For each service area, show top metrics, budget changes, evidence gaps, and source-backed questions.

Generate one-page packets for work sessions and budget hearings from official metrics plus Civic Lab analysis.

Change Log

What moved since the last Performance Portland sync?

This becomes the public “what changed?” feed once the sync has at least two cached runs. Until then, the export still gives staff the current normalized scorecard warehouse.

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All Scorecards

Search every official scorecard, section, and metric. Start with the filters if you know the service area; use the search box if you know the issue. Each metric detail page gives you the chart, official notes, source URLs, and next-step links.

1. Filter service area2. Open metric detail3. Export source packet

Scorecard #89552

Portland and Its Government

Official page

General

9 metrics

Indicator · #100717088

Trend up

PORTLAND’S POPULATION: Number of residents in the city of Portland

Period

2025

Actual

640,623

Notes

4/4 notes

Indicator · #100719126

Trend up

RACIAL AND ETHNIC DIVERSITY OF THE POPULATION: Percent of Portlanders who identify as Black, Indigenous or People of Color

Period

2024

Actual

35%

Notes

4/4 notes

Indicator · #100715490

Trend flat

PERCEPTIONS OF EQUITY: Average rate of Portlanders who agree that Portland is a city where everyone can succeed and thrive regardless of their identity

Period

2024

Actual

3.09

Notes

4/4 notes

Indicator · #100818641

Trend up

VOTER TURNOUT: Percentage of registered Portland voters who cast a ballot in at least one City of Portland candidate contest in the general election

Period

2024

Actual

71.16%

Notes

4/4 notes

Indicator · #100710959

Trend flat

OVERALL SATISFACTION OF PORTLAND RESIDENTS: Average rate of Portlanders who are satisfied with Portland as a place to live

Period

2024

Actual

3.46

Notes

4/4 notes

Indicator · #100719125

Trend flat

PORTLAND’S DIRECTION: Average rate of Portlanders who agree that Portland is moving in the right direction

Period

2024

Actual

2.58

Notes

4/4 notes

Indicator · #100716941

Trend down

LOCAL CARBON REDUCTION: Percentage reduction in carbon emissions from 1990 levels

Period

2023

Actual

-25.8%

Notes

4/4 notes

Performance Measure · #100719127

Trend flat

CONTACTING THE CITY: Average rate of Portlanders reporting that it is easy to contact the City government on issues important to them

Period

2024

Actual

2.41

Notes

4/4 notes

Performance Measure · #100719129

Trend flat

RECEIVING INFORMATION FROM THE CITY: Average rate of Portlanders satisfied with how the City communicates with them about issues facing the community

Period

2024

Actual

2.42

Notes

4/4 notes

Livability

7 metrics

Homelessness

10 metrics

Indicator · #101125153

Trend up

OVERALL HOMELESSNESS: Number of people experiencing sheltered and unsheltered homelessness (Multnomah County “By Name” list)

Period

2025

Actual

14,361

Notes

4/4 notes

Indicator · #101125152

Trend up

UNSHELTERED HOMELESSNESS: Number of people experiencing unsheltered homelessness (Multnomah County “By Name” list)

Period

2025

Actual

6,275

Notes

4/4 notes

Performance Measure · #100717970

Trend up

HOMELESS CAMPSITE ASSESSMENTS: Number of homeless campsites that are assessed by the City for potential removal

Period

FY 2024 - 25

Actual

43,532

Notes

4/4 notes

Performance Measure · #100717971

Trend up

CAMPSITE REMOVALS: Number of campsites removed by the Impact Reduction Program

Period

FY 2024 - 25

Actual

8,303

Notes

4/4 notes

Performance Measure · #100717972

Trend up

MATERIALS DISPOSED: Tons of material disposed of from homeless campsites across the city

Period

FY 2024 - 25

Actual

6,180

Notes

4/4 notes

Performance Measure · #100717973

Trend up

PEOPLE SERVED AT SHELTERS: Number of people served at City of Portland shelter sites

Period

FY 2024 - 25

Actual

3,338

Notes

4/4 notes

Performance Measure · #100717974

Trend up

CHRONICALLY HOMELESS SERVED: Number of chronically homeless people served at City of Portland Shelter Sites

Period

FY 2024 - 25

Actual

1,651

Notes

4/4 notes

Performance Measure · #100717975

Trend up

SHELTER CAPACITY: Number of available shelter units at City of Portland shelter sites

Period

FY 2024 - 25

Actual

2,362

Notes

4/4 notes

Performance Measure · #100717976

Trend up

PARTNER ORGANIZATIONS: Number of partnering organizations for City Shelter Services’ shelter operations

Period

FY 2024 - 25

Actual

6

Notes

4/4 notes

Measure · #101105361

Trend down

TOTAL EXITS TO HOUSING: Number of Shelter Services’ participants that exited to temporary or permanent housing

Period

FY 2024 - 25

Actual

240

Notes

4/4 notes

Scorecard #89654

Community and Economic Development

Official page

Community and Economic Development

18 metrics

Indicator · #100716941

Trend down

LOCAL CARBON REDUCTION: Percentage reduction in carbon emissions from 1990 levels

Period

2023

Actual

-25.8%

Notes

4/4 notes

Indicator · #100716943

Trend up

ECONOMIC GROWTH: Real Gross Domestic Product for the city of Portland

Period

2024

Actual

$80.20Bil

Notes

4/4 notes

Indicator · #100716938

Trend flat

HOUSING COSTS: Percentage of households spending more than 30% of income on housing costs

Period

FY 2024 - 25

Actual

39.4%

Notes

4/4 notes

Indicator · #100716940

Trend flat

AFFORDABLE HOUSING: Percentage of Portland’s housing units that are regulated and affordable to households

Period

FY 2024 - 25

Actual

8%

Notes

4/4 notes

Indicator · #100716949

Trend down

CENTRAL CITY HOUSING: Number of housing units constructed in the Central City

Period

FY 2024 - 25

Actual

634

Notes

4/4 notes

Indicator · #100716939

Trend up

QUALITY JOBS: Percentage of workers in Portland able to meet basic income needs

Period

2024

Actual

58%

Notes

4/4 notes

Indicator · #100716951

Trend up

BUILDING PERMITS ISSUED: Total number of building permits for commercial and residential issued

Period

FY 2024 - 25

Actual

6,442

Notes

4/4 notes

Performance Measure · #100716944

Trend up

WORKFORCE READINESS: Number of workers provided training and/or workforce placement through City-funded programs

Period

FY 2024 - 25

Actual

1,695

Notes

4/4 notes

Performance Measure · #100716945

Trend up

SMALL BUSINESS ASSISTANCE: Number of small businesses helped through technical or financial assistance

Period

FY 2024 - 25

Actual

1,089

Notes

4/4 notes

Performance Measure · #100716946

Trend up

TRADED SECTOR GROWTH: Cumulative number of traded sector businesses that moved or expanded within Portland with support from Prosper Portland from FY 2023-24 to FY 2028-29

Period

FY 2024 - 25

Actual

52

Notes

4/4 notes

Performance Measure · #100716947

Trend up

HOUSEHOLDS ASSISTED: Number of households assisted by City-funded homeowner or rental assistance programs

Period

FY 2024 - 25

Actual

29,417

Notes

4/4 notes

Performance Measure · #100716948

Trend down

AFFORDABLE HOUSING PRODUCED: Number of housing units produced and in progress receiving City or Prosper support

Period

FY 2024 - 25

Actual

3,514

Notes

4/4 notes

Performance Measure · #100716952

Trend up

PLANS REVIEWED: Percentage of commercial and residential building permits reviewed on time (meeting scheduled targets)

Period

FY 2024 - 25

Actual

96%

Notes

4/4 notes

Performance Measure · #100716953

Trend up

GREENHOUSE GAS REDUCTION: Lifetime greenhouse gas reduction by Portland Clean Energy Fund (PCEF) funding area

Period

2024

Actual

10,685

Notes

4/4 notes

Performance Measure · #100716954

Trend up

CITY-FINANCED CONSTRUCTION: Number of financed housing programs and projects for construction

Period

FY 2024 - 25

Actual

7

Notes

4/4 notes

Performance Measure · #101172140

Trend down

FINANCIAL SUPPORT TO PARTNERS: Dollar amount of grants and partnership funding by Office of Arts & Culture and Portland Children’s Levy

Period

FY 2024 - 25

Actual

$40.57Mil

Notes

4/4 notes

Performance Measure · #101172138

Trend flat

COMMUNITY GRANTS: Number of grants awarded by Portland Children's Levy and Office of Arts & Culture

Period

FY 2024 - 25

Actual

512

Notes

4/4 notes

Performance Measure · #101172136

Trend up

YOUTH SERVED: Number of children served by Portland Children's Levy and Arts & Culture

Period

FY 2024 - 25

Actual

52,413

Notes

4/4 notes

Scorecard #89655

Public Safety

Official page

Public Safety

20 metrics

Measure · #100717831

Trend up

REPORTED CRIME RATE: Number of reported NIBRS Group A crimes per 1,000 residents

Period

FY 2024 - 25

Actual

91.84

Notes

4/4 notes

Measure · #101107260

Trend down

TOTAL HOMICIDES: Number of reported homicides

Period

FY 2024 - 25

Actual

50

Notes

4/4 notes

Measure · #101107267

Trend down

PREVALENCE OF GUN VIOLENCE: Total number of verified shooting incidents

Period

FY 2024 - 25

Actual

568

Notes

4/4 notes

Indicator · #100717836

Trend down

EMERGENCY CALL VOLUME: Total number of 9-1-1 and emergency telephone calls

Period

FY 2024 - 25

Actual

698,823

Notes

4/4 notes

Measure · #100717763

Trend down

TRAFFIC SAFETY: Number of traffic deaths and serious injuries

Period

2025

Actual

39

Notes

4/4 notes

Indicator · #100717837

Trend down

SUCCESSFUL CARDIAC ARREST RESUSCITATION RATE: Percentage of cases where pulse was regained during resuscitation efforts

Period

FY 2024 - 25

Actual

31.8%

Notes

4/4 notes

Performance Measure · #100717845

Trend up

EMERGENCY CALL ANSWER TIME: Percentage of emergency 9-1-1 calls answered in 20 seconds

Period

FY 2024 - 25

Actual

57.0%

Notes

4/4 notes

Performance Measure · #100717838

Trend down

HIGH PRIORITY POLICE DISPATCHED CALLS: Number of dispatched high priority calls with a PPB unit response

Period

FY 2024 - 25

Actual

58,061

Notes

4/4 notes

Performance Measure · #100717839

Trend up

HIGH PRIORITY POLICE RESPONSE TIME: Average number of minutes for first unit on-scene to a high priority dispatched police call

Period

FY 2024 - 25

Actual

20.40

Notes

4/4 notes

Performance Measure · #100717848

Trend up

HOMICIDE CLEARANCE RATE: Percentage of homicide cases that have been resolved

Period

FY 2023 - 24

Actual

65%

Notes

4/4 notes

Performance Measure · #100717854

Trend flat

POLICE USE OF FORCE: Percentage of times Portland Police Bureau uses force in taking people into custody

Period

Q4 2025

Actual

3.0%

Notes

4/4 notes

Performance Measure · #100717850

Trend up

VIOLENCE PREVENTION: Number of Very High-Risk individuals engaged by community violence intervention service providers

Period

2025

Actual

181

Notes

4/4 notes

Performance Measure · #100717841

Trend up

PSR DISPATCHED CALLS: Number of 911 calls dispatched to Portland Street Response (PSR)

Period

FY 2024 - 25

Actual

13,437

Notes

4/4 notes

Performance Measure · #100717842

Trend down

PSR ALTERNATIVE RESPONSE: Number of Portland Street Response (PSR) dispatches that would have gone to Portland Police Bureau

Period

2024

Actual

12,110

Notes

4/4 notes

Performance Measure · #100717843

Trend up

PSR RESPONSE TIME: Average number of minutes between the 911 operator assigning a call and the time Portland Street Response (PSR) arrives on scene

Period

FY 2024 - 25

Actual

45.1

Notes

4/4 notes

Performance Measure · #100717846

Trend flat

PSR CALL OUTCOMES: Percentage of Portland Street Response patients who were treated and released per protocol

Period

2025

Actual

44%

Notes

4/4 notes

Performance Measure · #100717840

Trend down

FIRE DISPATCHED CALLS: Number of incidents dispatched to Portland Fire & Rescue units

Period

FY 2024 - 25

Actual

89,422

Notes

4/4 notes

Performance Measure · #100717844

Trend down

FIRE RESPONSE TIME: Percentage of fire calls with a needed ladder truck on scene within 5 minutes 20 seconds

Period

FY 2024 - 25

Actual

44.0%

Notes

4/4 notes

Performance Measure · #100717851

Trend down

FIRE CONTAINMENT: Percentage of structure fires where the progression of the damage was stopped before the fire progressed from its starting point

Period

FY 2024 - 25

Actual

57%

Notes

4/4 notes

Performance Measure · #100717852

Trend down

HIGH HAZARD STRUCTURE FIRE INSPECTIONS: Percentage of High Hazard Structures where a fire inspection was completed within the last 27 months

Period

FY 2024 - 25

Actual

95.0%

Notes

4/4 notes

Scorecard #89657

Public Works

Official page

Public Works

26 metrics

Indicator · #100717765

Trend flat

DRINKING WATER QUALITY: Number of drinking water contaminant violations

Period

FY 2024 - 25

Actual

0

Notes

4/4 notes

Indicator · #100717791

Trend down

ECOLOGICAL HEALTH: Watershed Health Index for Water Quality

Period

FY 2024 - 25

Actual

5.3

Notes

4/4 notes

Measure · #100717763

Trend down

TRAFFIC SAFETY: Number of traffic deaths and serious injuries

Period

2025

Actual

39

Notes

4/4 notes

Indicator · #100717780

Trend up

COMMUTE METHODS: Percentage of Portland commuters who drove alone

Period

2024

Actual

52%

Notes

4/4 notes

Indicator · #100716990

Trend flat

TREE COVERAGE: Percentage of land covered by tree canopy

Period

FY 2024 - 25

Actual

29.8%

Notes

4/4 notes

Indicator · #100717014

Trend up

PARKS LEVEL OF SERVICE: Percentage of population living within 1/2 mile of a park or natural area

Period

FY 2024 - 25

Actual

86.3%

Notes

4/4 notes

Indicator · #100716991

Trend flat

COMMUNITY CENTER LEVEL OF SERVICE: Percentage of population living within 3 miles of a full-service community center

Period

FY 2024 - 25

Actual

72.0%

Notes

4/4 notes

Indicator · #100716994

Trend up

ADA BARRIERS REMOVED: Percentage of total barriers removed as identified in the Portland Parks & Recreation American with Disabilities Act (ADA) Transition Plan

Period

FY 2024 - 25

Actual

20%

Notes

4/4 notes

Performance Measure · #100717770

Trend down

WASTEWATER TREATMENT: Number of gallons of wastewater processed (in millions)

Period

FY 2024 - 25

Actual

24,842

Notes

4/4 notes

Performance Measure · #100717771

Trend down

SEWER FLOWS EXCEEDING SYSTEM CAPACITY: Number of combined sewer overflow events

Period

FY 2024 - 25

Actual

2

Notes

4/4 notes

Performance Measure · #100717772

Trend up

SEWER MAINTENANCE EFFECTIVENESS: Sanitary sewer overflows per 100 miles of main

Period

FY 2024 - 25

Actual

3.53

Notes

4/4 notes

Performance Measure · #100717773

Trend down

LONG-TERM FINANCIAL STABILITY: Debt Service Coverage Ratio for the Bureau of Environmental Services

Period

FY 2024 - 25

Actual

1.59

Notes

4/4 notes

Performance Measure · #100717774

Trend down

STORMWATER NETWORK CAPACITY: Number of stormwater flooding events due to system capacity

Period

FY 2024 - 25

Actual

77

Notes

4/4 notes

Performance Measure · #100717775

Trend down

REUSING WASTE BYPRODUCTS: Tons of biosolids beneficially used

Period

FY 2024 - 25

Actual

11,593

Notes

4/4 notes

Performance Measure · #100717776

Trend up

UTILITY BILL AFFORDABILITY: Percent of median household income spent on utility bill

Period

FY 2024 - 25

Actual

2.43%

Notes

4/4 notes

Performance Measure · #100717781

Trend flat

WATER OUTAGE DUE TO SERVICE LINE INCIDENTS: Service line incidents that cause water users to not have service for more than 12 hours

Period

FY 2024 - 25

Actual

0

Notes

4/4 notes

Performance Measure · #100717782

Trend flat

WATER MAIN FAILURE RATE: Number of main leaks and breaks per 100 miles per year

Period

FY 2024 - 25

Actual

7.21

Notes

4/4 notes

Performance Measure · #100717786

Trend down

HIGH VOLUME USER FLOW METER ACCURACY TESTING: Percentage of meters tested each year for accuracy 6+ inch meters and meters with consumption over 1000 CCF/month

Period

FY 2024 - 25

Actual

87.2%

Notes

4/4 notes

Performance Measure · #100717787

Trend down

FIRE HYDRANT AVAILABILITY: Percentage of fire hydrants in service at any point

Period

FY 2024 - 25

Actual

99.80%

Notes

4/4 notes

Performance Measure · #100717777

Trend down

BUSY STREET PAVEMENT CONDITION: Percentage of collectors/arterials in fair or better condition

Period

FY 2024 - 25

Actual

36%

Notes

4/4 notes

Performance Measure · #100717779

Trend up

LIVED-IN VEHICLES TOWED: Count of lived-in vehicles towed by the Vehicle Inspection Team

Period

FY 2024 - 25

Actual

704

Notes

4/4 notes

Performance Measure · #100717008

Trend up

RECREATION ACCESS: Total dollar amount of financial assistance for fee-based programming provided by Portland Parks and Recreation

Period

FY 2024 - 25

Actual

$4.70Mil

Notes

4/4 notes

Performance Measure · #100717005

Trend up

RESTROOM CARE: Annual hours on park restroom cleaning and care

Period

FY 2024 - 25

Actual

17,729

Notes

4/4 notes

Performance Measure · #100717006

Trend up

INVASIVE WEED REMOVAL: Number of acres of invasive species treated annually in parks and natural areas

Period

FY 2024 - 25

Actual

1,094

Notes

4/4 notes

Performance Measure · #100717007

Trend down

SWIM LESSONS: Number of unique individuals taking swim lessons provided by Portland Parks and Recreation

Period

FY 2024 - 25

Actual

10,331

Notes

4/4 notes

Performance Measure · #100717009

Trend up

TREE PLANTINGS: Total number of trees planted by Portland Parks and Recreation

Period

FY 2024 - 25

Actual

4,502

Notes

4/4 notes

Scorecard #90259

City Operations

Official page

Budget and Finance

8 metrics

City Operations

14 metrics

Performance Measure · #100814975

Trend down

CITY VEHICLE CARBON FOOTPRINT: Percentage change in fleet carbon emissions from FY 2006-07 levels

Period

FY 2024 - 25

Actual

-36%

Notes

4/4 notes

Performance Measure · #100814976

Trend up

CITY VEHICLE AVAILABILITY: Average of percentage of hours fleet was available out of possible hours

Period

FY 2024 - 25

Actual

95%

Notes

4/4 notes

Performance Measure · #100814977

Trend up

CITY BUILDING ENERGY USE INTENSITY: Percentage change in building Energy Use Intensity over the prior year average

Period

FY 2024 - 25

Actual

-1.0%

Notes

4/4 notes

Performance Measure · #100814978

Trend flat

CITY CONSTRUCTION PROJECT MANAGEMENT EFFECTIVENESS: Percentage of construction projects completed on-time and under budget

Period

FY 2024 - 25

Actual

80%

Notes

4/4 notes

Performance Measure · #100815661

Trend flat

ASSET AND INFRASTRUCTURE CONDITION: Percentage of city assets in fair or better condition

Period

FY 2023 - 24

Actual

81%

Notes

4/4 notes

Performance Measure · #100815712

Trend flat

ASSET AND INFRASTRUCTURE UNMET FUNDING: Estimated additional annual funding needed to maintain assets in fair or better condition

Period

FY 2022 - 23

Actual

$1.45Bil

Notes

4/4 notes

Performance Measure · #100816638

Trend down

TIME TO FILL A VACANT CITY POSITION: Average number of calendar days to fill a vacant City position by recruitment

Period

FY 2024 - 25

Actual

79

Notes

4/4 notes

Performance Measure · #100816649

Trend up

EMPLOYEE RACIAL AND ETHNIC DIVERSITY: Percentage of employees and management who self-identify as Black, Indigenous or People of Color

Period

FY 2024 - 25

Actual

30.8%

Notes

4/4 notes

Performance Measure · #100816653

Trend up

EMPLOYEES WITH DISABILITIES: Percentage of employees and management who self-identify as having a disability

Period

FY 2024 - 25

Actual

9.9%

Notes

4/4 notes

Performance Measure · #100816493

Trend up

COMPETITION FOR CONTRACTS: Percentage of solicitations with one proposal received per competitive solicitation

Period

FY 2024 - 25

Actual

30%

Notes

4/4 notes

Performance Measure · #100816782

Trend up

AWARENESS OF PDX 311: Percentage of Portlanders who have heard of the 311 program

Period

2024

Actual

58.6%

Notes

4/4 notes

Performance Measure · #100816783

Trend up

CONTACTS HANDLED BY 311: Number of community member contacts handled by 311 annually

Period

FY 2024 - 25

Actual

226,774

Notes

4/4 notes

Performance Measure · #100816793

Trend flat

WEBSITE AND ONLINE MAPS UPTIME PERCENTAGE: Percentage of Portland.gov and Portlandmaps.com uptime

Period

FY 2024 - 25

Actual

99.97%

Notes

4/4 notes

Performance Measure · #100816794

Trend flat

MISSION CRITICAL TECHNOLOGY SYSTEM AVAILABILITY: Availability of City’s major technology infrastructure uptime

Period

FY 2024 - 25

Actual

99.96%

Notes

4/4 notes

Executive Office

Monthly Executive Brief

Which metrics changed since the last council work session?

Service-Area Delivery Dashboard

Which service-area priorities have direct official metrics behind them?

Briefing + Source Builder

Which facts can be cited as official city data?

DCAs

Service Area Scorecard

Which measures belong to the DCA versus partner bureaus or external conditions?

Community & Economic Development Cockpit

Where is the scorecard silent on the real bottleneck?

Data Gap Tracker

Which metrics cannot support an oversight answer yet?

City Council

Budget Hearing Prep

Which budget increase lacks an outcome metric?

Council Question Bank

What should council ask if a bureau cites workload but not outcome?

Source Packet Export

Which source packets need budget citations added first?